Sisu Inc. voluntarily recalls numerous natural health products because the glass bottles may contain glass fragments


Issue

Health Canada is advising Canadians that Sisu Inc. has voluntarily recalled numerous natural health products because the glass bottles that the products are packaged in may contain glass fragments, which may pose serious health risks if ingested or handled.

What you should do

  • Sisu Inc. is advising consumers to return products by March 31, 2018 for either a full refund or an exchange.
  • Contact Sisu Customer Care at 1-800-663-4163, or email [email protected] if you have questions or concerns.
  • Report adverse events to health products to Health Canada by calling toll-free at 1 866 234 2345, or by reporting online, by mail or by fax.
  • Report complaints about health products to Health Canada by calling toll-free at 1 800 267 9675, or complete an online complaint form.

Who is affected

Consumers who have bought or used a recalled product (see list below)

Background

Sisu Inc. has advised Health Canada that the packaging defect was caused by a manufacturing issue involving some of the 100cc glass bottles used in the packaging of certain Sisu products beginning in October 2015 through March 2016. 

According to the company, an issue in the bottle manufacturing process resulted in a small piece of glass being left attached to the bottom-inside surface of the bottle. Sisu identified the problem after receiving a customer complaint. To date, no injuries have been reported to the company or to Health Canada associated with this defect.

Affected products

Sisu Chromium Plus, 90 veg caps

DIN, NPN, DIN-HIM

80019551

Lot or serial number

  • 5I2503U79,
  • 5I2503V2K,
  • 5L2223V2K,
  • 5L2223XVJ

Product UPC

777672013644

Sisu Chromium Picolinate, 90 tablets

DIN, NPN, DIN-HIM

80062925

Lot or serial number

  • 6C3743YB3,
  • 6C37440LW,
  • 6F14240LW,
  • 6F14242NP,
  • 6G21742NP

Product UPC

777672013644

Sisu CinnaMax, 60 veg caps

DIN, NPN, DIN-HIM

80031138

Lot or serial number

  • 6H1704062,
  • 6H17041HF,
  • 6L129437G

Product UPC

777672026606

Sisu Cool B-50, 60 veg caps

DIN, NPN, DIN-HIM

80009376, 80063112

Lot or serial number

  • 6B2103VK7,
  • 6B2103WQW,
  • 6B2203WQW,
  • 6B32242VA,
  • 6G15742AW

Product UPC

777672010384

Sisu Dophilus Plus Extra Strength, 60 veg caps

DIN, NPN, DIN-HIM

80011353

Lot or serial number

  • 6F2203Y98,
  • 6H23340PL,
  • 6I206425R,
  • 6L16543CP,
  • 6L17243CP

Product UPC

777672013064

Sisu Folic Acid 1mg, 90 caps

DIN, NPN, DIN-HIM

80000405

Lot or serial number

Product UPC

777672010094

Sisu Folic Acid 1mg, 90 caps

DIN, NPN, DIN-HIM

80000405

Lot or serial number

  • 5K2503V8N,
  • 5K2523V8N,
  • 6C3663WYG,
  • 6C3663YU1,
  • 6E1573YU1,
  • 6E15741BM,
  • 6F17441BM,
  • 6F174436J

Product UPC

777672010247

Sisu Full Spectrum Curcumin, 30 soft gels

DIN, NPN, DIN-HIM

80066894

Lot or serial number

  • 6C2643WZN,
  • 6C2653X5G,
  • 6G1203ZZP,
  • 6G12040EM,
  • 6I19741BH,
  • 6J24543UH,
  • 6J2454408

Product UPC

777672041067

Sisu Garlic 250mg, 120 tabs

DIN, NPN, DIN-HIM

80000127

Lot or serial number

  • 5L2093VTJ,
  • 5L2093Y8S,
  • 6C3063Y8S,
  • 6C3064160

Product UPC

777672014214

Sisu Gentle Iron 25mg, 60 veg caps

DIN, NPN, DIN-HIM

80009395

Lot or serial number

  • 6B3183VGN,
  • 6B3183WFW,
  • 6E2423Y67,
  • 6G0723ZR4,
  • 6I240428G,
  • 6L199444E

Product UPC

777672026033

Sisu Iron 40mg, 90 veg caps

DIN, NPN, DIN-HIM

80000680

Lot or serial number

Product UPC

777672026088

Sisu Melatonin 10mg, 90 tabs

DIN, NPN, DIN-HIM

80027955

Lot or serial number

  • 5I3033TYJ,
  • 6B1783W7T,
  • 6B3083W0Q,
  • 6I17941E0

Product UPC

777672025890

Sisu Menoease, 60 veg caps

DIN, NPN, DIN-HIM

80049845

Lot or serial number

  • 6F1803Y95,
  • 6F18040Z0,
  • 6I172418P

Product UPC

777672014474

Sisu Multi Enzymes Plus, 120 veg caps

DIN, NPN, DIN-HIM

80033266

Lot or serial number

  • 5J1773UQG,
  • 5J1773XEK,
  • 6C3853XEK,
  • 6C3853ZSN,
  • 6C38543XZ,
  • 6K2564420

Product UPC

777672013149

Sisu Multi Enzymes, 120 veg caps

DIN, NPN, DIN-HIM

80033286

Lot or serial number

  • 5L1223UPY,
  • 5L1223WYJ,
  • 6E1644036,
  • 6E164444H,
  • 6K146444H

Product UPC

777672013095

Sisu Multi Enzymes Extra Strength, 60 veg caps

DIN, NPN, DIN-HIM

80006607

Lot or serial number

  • 5C1653UPA,
  • 5L1783UPA,
  • 5L1783WGF,
  • 6A30941HG

Product UPC

777672013279

Sisu Nature’s Defence, 60 caps

DIN, NPN, DIN-HIM

80006607

Lot or serial number

  • 5C1653UPA,
  • 5L1783UPA,
  • 5L1783WGF,
  • 6A30941HG

Product UPC

777672014184

Sisu Rhodiola Stress, 60 veg caps

DIN, NPN, DIN-HIM

80033308

Lot or serial number

  • 5L2493VGR,
  • 5L2503XER,
  • 6C2673XER,
  • 6C2673ZSH,
  • 6C2703ZSH

Product UPC

777672010506

Sisu Sweet Dreams, 60 caps

DIN, NPN, DIN-HIM

80066555

Lot or serial number

  • 6H17240EB,
  • 6H17241KF

Product UPC

777672026682

Sisu Ubiquinol QH (CoQ10) 50mg, 60 soft gels

DIN, NPN, DIN-HIM

80031231

Lot or serial number

  • 5E1683X2T,
  • 6C26240PM

Product UPC

777672026385

Sisu Ubiquinol QH (CoQ10) 100mg, 60 soft gels

DIN, NPN, DIN-HIM

80031396

Lot or serial number

  • 6C2173VSK,
  • 6C2173YSK,
  • 6F2263YSK,
  • 6H32541FW,
  • 6H325432M,
  • 7A24644AS,
  • 7A24744AS

Product UPC

777672026484

Sisu Vitamin D 1000IU 400 tabs

DIN, NPN, DIN-HIM

80001870

Lot or serial number

  • 5K1753UBJ,
  • 6C3043WB6,
  • 6C3183WB6,
  • 6C3183XES,
  • 6C3183XPR,
  • 6C3183ZTA,
  • 6G2073ZTA,
  • 6G207415T,
  • 6H191415T

Product UPC

777672025616

Sisu Vitamin E 400IU, 90 soft gels

DIN, NPN, DIN-HIM

00697036

Lot or serial number

  • 5K2963UQ8,
  • 5K2963XEN,
  • 6B320415V,
  • 6B320422F

Product UPC

777672011077

Sisu Zinc Citrate 30mg, 90 veg caps

DIN, NPN, DIN-HIM

80000407

Lot or serial number

  • 5H1593UZ6,
  • 6A2963W62,
  • 6A2963YNJ,
  • 6A2973YNJ,
  • 6E1823YNJ,
  • 6E1824039,
  • 6E1834039

Product UPC

777672010919

Sisu Zinc 23mg, 30 Lemon Lime Lozenges

DIN, NPN, DIN-HIM

80052537

Lot or serial number

Product UPC

777672011374

Health Canada
(613) 957-2983

Public enquiries

(613) 957-2991
1-866 225-0709

What Health Canada is doing

Health Canada is monitoring the company’s recall. Should Health Canada become aware of additional safety information, it will take appropriate action and inform Canadians as necessary.

Images

Select thumbnail to enlarge – opens in a new window

Sisu Sweet Dreams (60 capsules), NPN 80066555, one of the recalled products

For more information

Stay connected with Health Canada and receive the latest advisories and product recalls.

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